ProCHRT Toolbox
Public Education and Media Relations
Seeking opportunities to celebrate our profession within our workplace as well as educating our communities will further our goals of achieving recognition for the critical role telecommunications plays in public safety. Enhancing relationships with our law enforcement, fire service and EMS partners will help reinforce that telecommunicators are the true first responders. Building effective relationships with the media will help further educate the public and highlight the positive work that is accomplished every day. Reaching out through citizen academies or tours; connecting with and educating elected officials; and working with children in local schools are among the efforts that will help put a face to 9-1-1.
Public Education Ideas
- Citizen Academy-Santa Cruz
- Dispatch Sit-Along Program - Sacramento
- Elected Official Invitation 2012
- King Co Sheriff 911 Citizen Academy Brochure
- King Co Sheriff 911 Citizen Academy Info
- Missouri - 911 At The State Fair
- Missouri State Fair And 911
- NCMEC link — media center, Take 25, press kit, etc.
- Social Media – Twitter, Facebook
Tools
- 9-1-1 Car Design
- 9-1-1 Logo
- 9-1-1 National Public Educator Forum
- A Tribute to Dispatchers
- Dr. Oz 9-1-1 Safety Information
- King Co Sheriff 911 Recruitment Brochure
- Know 911 - National Educational Campaign
- Longmont Public Safety: 9-1-1 Know Your Location
- National Education Campaign – 911 the Number to Know
- National Safety Month Toolkit
- Public Education Tools & 911 Education Month
- Teaching Points For Public Education Video
- Tribute To Dispatchers
Press Releases
- 911 NCMEC Press Release
- CPR Save Press Release
- EMS Heroes
- King Co Sheriff 911 Citizen Academy Press Release
- Making 2017 Safer with Smart911 - DuPage County, IL
- PRO-CHRT Press Release 04-16-09
- Vermont Text to 911 Trial Press Release
References/Media (news articles)
- 10 Things Dispatchers Want You to Know
- 911 Dispatchers Recognized for Work During Mall Stabbings
- 911 Report Final - Florida 9-1-1 — The State Of Emergency
- 911 Second: A glimpse into the 911 center in Anderson County, SC.
- AT&T Text Messaging To 911
- Aurora Theater Shooting — Dispatchers
- Billings Gazette — Dispatchers and PTSD
- Birth by Phone - Dispatcher Delivery
- Carroll County 911 Personnel Honored for Helping Domestic Violence Victims
- Chicago Dispatchers Trained in Mental Heath Awareness
- CPR Increases Saves by Staying on Scene
- Dispatcher saves man from diabetic emergency
- Essential Work of 9-1-1 Dispatchers
- Fairfax County Celebrates Telecommunicator Week
- Franklin County, TN, Non-Emergency Video
- I-275 Mass Vehicle Accident After Action Report
- Introducing 911 to the Community (Valley Com)
- Letter To Governor And Legislators Regarding 911 Diversion- Sample
- Local 911 Response Is Stellar CA Standard
- LTNAPCO 9-1-1 Dispatchers Interview
- Map "taps" to 911 for Help
- Montana APCO Support Of D Block Legislation Senate Bill 3756
- National Certification Program For 911 Telecommunicators Long Overdue
- National Telecommunicator Week - Dispatchers Keep Cool
- New York Cops as Dispatchers?
- Operator Saves Her Own Father's Life
- PSC Training Survey
- PSC Update On ND
- Reclassifying Emergency Dispatchers
- So the Sheriff Hired a Dispatcher
- Unsung Heroes: Montana's Rural 911 Dispatchers
- Washington State Patrol - Good to Know Video (below)
- Why 911 dispatchers should be considered first responders/