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ProCHRT Toolbox

Public Safety Communication Resources


The reports and studies in this category contain of a wealth of detail and documentation to support initiatives to further the goals for an agency, chapter or individual. Articles and press releases identify the need and value of highly trained and skilled professionals in this field. Policy examples are posted to help meet the challenges of constantly advancing technology and new challenges to the field. Testaments of those performing this work every day corroborate the conclusions of the studies, reports and articles while there are comparisons to other strictly regulated careers such as air traffic controllers who are also held to a high standard of competency.

Reports / Studies

Other Resources

Examples of Operational Procedures

The following are included as examples only and are not endorsed by APCO International. They have been provided by working telecommunicators; we welcome examples of procedures being used in your agency as well.