ProCHRT Toolbox
Training, Certification & Standards
Pursuing mandatory minimum training standards and certification will achieve recognition that public safety communications has come of age and is identified as a mission critical core component of the nation’s public safety services. Through expectations of higher levels of competency, the outcome assures the quality of public service each and every time an emergency occurs.
Items marked NEW have been added within the past month.
Promote Professional Training and Certification
- 911 Incident Reinforces the Need for Certification Programs
- High School Trains Student Dispatchers
- High School Students Will Train to Be 911 Operators
- Union County Receives International Certification for Emergency Dispatch Training
APCO ANSI Standards
State Mandates — Certification & Training
- Arkansas Training Legislation
- Florida Dept Of Education Public Safety Telecommunicator Curriculum
- Florida Public Safety Telecommunication Course Equivalency App
- Florida State Mandatory Training Requirements
- Michigan State Dispatcher Training Standards
- New Mexico Minimum Training Standards
- Ohio Emergency Service Telecommunicator Trng Program
- Oregon Standards for Telecommunicators - Basic and Upper Level
- Tennessee Dispatcher Training Regulations
- Missouri Training and Standards Act
- Wyoming Certification And Training Standards For Dispatchers
CEUs (included in info above, if any requirements)
Other Training, Certification and Standard Resources
- Recommended Minimum Training Guidelines for the 9-1-1 Telecommunicator
- APCO Training
- APCO Agency Training Program Certification (formerly P33)
- APCO RPL Program
- APCO CPE Program
- CALEA
- FEMA courses
- Florida Public Safety Telecommunication Course Equivalency App - Draft
- Listing of all P33 Certified Agencies
- Maine PSAP Quality Assurance Report MARCH 2011
- NAED Position Paper Emergency Medical Dispatching
- National Preparedness Month
- NCMEC
- New Bill Could Be Incentive for Dispatchers
- Silent Key and CAC Scholarships