Communications Training Officer
A comprehensive Communications Training Officer (CTO) Program can help ensure successful caller outcomes and decreased liability for your agency. The APCO Institute CTO Program provides all the tools your agency needs to help guarantee systematic, consistent training, documentation and recordkeeping.
The program includes:
- Communications Training Officer
- Communications Training Officer, Instructor
- Comprehensive Quality Course
Courses & Descriptions
APCO CTOs must provide proof every two years of 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE) and must past the CTO recertification exam.