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Fire Service Communications

Effective communications is a critical component of fire service operations. It provides the vital link between citizens and responders. APCO Institute’s FSC courses and resources are designed to advance fire communications training, improving service to the caller and increasing safety of the responders.

Courses & Descriptions



APCO FSCs must provide proof every two years of 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE). Recertification is available only for students who have completed the current edition.

See APCO’s continuing dispatch education resources.