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Fire Service Dispatch

The APCO Fire Service Dispatch Guidecards serve as a tool that the front-line telecommunicator can use to perform the duties of Fire Service Communications.

The Fire Service Dispatch Guidecards provide agencies with guidecards for the triaging and dispatching of fire service related emergency calls, customized to match the needs and resources of the individual agency.

They are available in hard copies as Guidecard Racks or Guidecard Binders.

The Fire Service Dispatch Guidecards use the fire service specific information and call handling techniques taught in the APCO Institute’s Fire Service Communications training course and incorporates information provided by subject matter experts from the fire service and the public safety communications industry.

For pricing and customization information, contact APCO Institute staff at or (386) 322-2500.